The FINANCIAL -- Wells Fargo & Company (NYSE: WFC) was named Best Consumer Internet Bank in North America by Global Finance magazine at the annual awards ceremony last night in New York. The bank also received awards for:
Best Bill Payment and Presentment in North America
Best Web Site Design in North America
Best Online Deposits Acquisition in North America
“As the pioneer of Internet banking, we work very hard to maintain our momentum by listening to our customers and giving them the very best experience when they bank online or by mobile device,” said Jim Smith, executive vice president at Wells Fargo Internet Services Group. “Our goal is to satisfy all of our customers’ financial needs and help them succeed financially online and offline.”
This is the 10th year Global Finance has named the World’s Best Internet Bank. Winning banks have been selected based on strength of strategy for attracting and servicing online customers, success in getting clients to use web offerings, growth of online customers, breadth of product offerings, evidence of tangible benefits gained from Internet initiatives, and website design and functionality.
Wells Fargo Internet banking currently has more than 16 million active online customers. Wells Fargo’s top ranking was based in part on the many tools it offers customers, including:
My Spending Report with BudgetWatch: A patented, free online money management tool that categorizes transactions and enables customers to track their spending by category, so they can identify opportunities to spend more carefully. It also helps customers create a budget in as few as two clicks and monitor their progress throughout the month – delivering the information customers need to stay on budget and gain more control of their finances.
My Savings Plan®: A free online tool that provides Wells Fargo savings account customers an easy way to save toward a goal while automatically monitoring their progress.
Smarter CreditTM center: An online resource that provides information and services to help educate consumers about credit — whether it is establishing credit for the first time, reducing debt, obtaining more credit, or managing and protecting credit for the long term.
Online Bill Pay: This popular service allows customers to schedule payments to merchants, lenders and other billers. Customers can automate the management of recurring payments, as well as more easily manage their finances and record keeping. Customers can use bill pay to manage their bill payments online in one place; they don’t have to remember user names and passwords at biller sites.
Wells Fargo vSafe: A personal online storage solution that allows customers to safely store and organize electronic copies of their most important educational, financial and personal files — and it is available 24 hours a day, through Wells Fargo Online. The vSafe service is the first storage solution of its kind for retail banking customers from a major U.S. financial institution.
Wells Fargo MobileSM Banking: Secure, mobile account access that ensures key banking tasks such as checking account balances, transferring funds between accounts, and paying bills can be done “on the go.” In addition, BlackBerry smartphone, iPhoneTM and iPod touch users can download a WF.com icon for “one-click” access to Wells Fargo’s mobile web site. Customers may also choose to send a text message to the short code “93557” (for “WELLS”) to automatically receive their balance within moments.
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