The FINANCIAL -- Air France staff
at all stations, at the Paris-Charles de Gaulle hub, and all commercial
divisions are doing all they can to limit the impact of the strike
action which is affecting the whole French air transport industry.
According to Air France, in line with forecast, Air France was able to operate over 85% of its long-haul Flight Schedule , as announced on 3 February.
On its medium-haul network, Air France had to make some last-minute cancellations, but operated over 75% of its Flight Schedule . A large majority of passengers were provided with an alternative travel solution on another flight operated by Air France or a different airline.
Air France is doing all it can to inform its customers, as quickly and as efficiently as possible. Thanks to the Air France Connect service, over 25,000 text messages or e-mails were sent to inform customers of a postponed or cancelled flight.
Air France apologizes to its passengers for the disruption and inconvenience that this strike may causeIn case of cancellations, delays or postponed flights, Air France will directly inform its customers of the disruption affecting their flight by telephone, text message or e-mail.
In order to be informed personally, Air France advises all its customers to ensure they provide reliable contact details where they can be contacted during their trip.
This service is free of charge and is available to all passengers worldwide. The confidential information will only be used to inform them in case of disruption.
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