| Marriott Vacation Club Honored at Fourth Annual Stevie Awards for Sales & Customer Service |
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05/03/2010 12:58 (709 Day 12:31 minutes ago) | |||||
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The FINANCIAL -- Marriott Vacation Club’s Global Owner Services was recently named “Contact Center of the Year (Over 100 Seats)” at the Fourth Annual Stevie Awards for Sales & Customer Service, which were presented on February 22 at the Eden Roc Renaissance Hotel in Miami Beach, Fla.
“Being recognized as the ‘Contact Center of the Year’ is a great honor and a wonderful acknowledgment of the daily commitment our Owner Services Associates in Salt Lake City put forth,” said Ron Essig, vice president, global owner products and services for Marriott Vacation Club International. “The formula for our success continues to be our relentless focus on customer service.”
Marriott Vacation Club’s Owner Services is home to more than 450 Associates and provides outstanding customer service, worldwide reservations and Marriott Rewards assistance to over 400,000 Marriott Owners at more than 50 distinct resorts worldwide.
The Stevie Awards for Sales & Customer Service recognize and honor the accomplishments of sales, customer service, and call center professionals, departments and teams worldwide. This year’s awards included more than 500 submitted entries across 27 categories for customer service and 41 for sales. The Stevie Award’s Board of Judges and Advisors, a group that includes many of the leading figures in business, selected winners from among the finalists that had been narrowed down by business professionals worldwide during preliminary judging.
Previously, Marriott Vacation Club International received the coveted Stevie in 2003, 2006 and 2008 for “Best Sales Organization” and in 2007 was recognized as the “Best Customer Service Organization” at the American Business Awards.
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