Zillow's New Tools Tackle Pain Points for Renters and Landlords

Zillow's New Tools Tackle Pain Points for Renters and Landlords

SEATTLE, July 31, 2018 -- Zillow, part of the largest rental network on the web, introduced new tools that give time-strapped renters a competitive edge and save landlords the hassle and time of screening prospective tenants, performing background checks, and collecting rent.

Now, renters can apply for multiple rentals with one application – including background and credit reports -- and pay their rent through new features on Zillow.

The 35 million renters who visit Zillow Group's rental sites and mobile apps each month want the rental process to be as easy and seamless as other transactions in their life, like ordering groceries or booking a ride. According to the upcoming 2018 Zillow Group Consumer Housing Trends Reporti, the majority of renters want to send applications (59 percent) and pay their rent (57 percent) online.

Many renters live in highly competitive markets and are on tight timelines – half of renters have less than three months' notice to find a place to liveii -- so speed is also important. In a typical search, renters fill out three applicationsiii with an average cost of $40 each, so a feature like online applications will streamline the process and help renters secure their next home quickly, efficiently, while saving money.