The FINANCIAL -- Technology experts and scholars have never been at a loss for concerns about the current and future impact of the internet.
Over the years of canvassings by Pew Research Center and Elon University’s Imagining the Internet Center, many experts have been anxious about the way people’s online activities can undermine truth, foment distrust, jeopardize individuals’ well-being when it comes to physical and emotional health, enable trolls to weaken democracy and community, compromise human agency as algorithms become embedded in more activities, kill privacy, make institutions less secure, open up larger social divisions as digital divides widen, and wipe out untold numbers of decent-paying jobs, according to Pew research Center.
An early-2018 expert canvassing of technology experts, scholars and health specialists on the future of digital life and well-being contained references to some of those concerns. The experts who participated in that research project were also asked to share anecdotes about their own personal experiences with digital life. This report shares those observations.
Themes about the personal impacts of digital life
THE POSITIVES OF DIGITAL LIFE
Glorious connectedness Many argued that the internet has provided one of the greatest boons to individuals: the ability to reach out and connect directly with friends, family, colleagues, knowledge, education, entertainment and more anywhere globally at any time in a nearly free and frictionless manner.
Invent, reinvent, innovate Digital tools enable people to invent or reinvent their lives and careers. They can also innovate through wide networking with people and information that allows them to develop businesses, find the perfect job, and meet soulmates, colleagues, new friends and fellow interest-sharers.
Life-saving advice and assistance People can tap into and share medical, safety and health resources and support at a moment's notice, which is crucial for personal health and a game-changer for people engaged in child and elder care.
Efficient transactions These experts also hailed the way the internet revolutionizes life logistics and experiences. They cited benefits including accessing online education, researching purchases, finding the best options for anything, making quick-hit social connections, planning trips, or coordinating activities – which allow people to be more mobile, savvy and globally enriched.
THE NEGATIVES OF DIGITAL LIFE
Connectedness overload Low-friction instant access to nearly everything, anytime, anywhere is causing stress, anxiety, sleeplessness and loss of patience. Some experts noted that they witness people missing out on or diminishing important face-to-face social interactions and experiences. Some also noted that work demands and entertainment lures tug away at users 24/7/365 and that there is a loss of attention to "real life."
Trust tensions The business model of internet platforms is mostly built on an attention economy that rewards addictive products that heighten users' emotions and perpetuate polarization. In addition, there are concerns among experts about issues of security, surveillance and privacy.
Personal identity issues Self-promotion, narcissism, click bait, trolling, propaganda and pressures to conform have become dominant in social networks, causing some individuals to experience the loss of self-confidence and self-esteem. This encourages them to lose faith in others and adopt a negative world view.
Focus failures Digital life fosters shallow engagement with information as people glide through multiple information streams daily, taking little time for reflection. People have a diminishing capacity to concentrate well enough to stay on task and do long-term, deep-dive thinking.
The remainder of this report draws from elaboration of these ideas by respondents who shared anecdotes and observations. It is broken into three chapters:
anecdotes and comments about the positives of digital life;
anecdotes and comments about potentially harmful aspects of that life;
responses in which people’s statements or anecdotes were fairly evenly split with both pros and cons of digital life. Some responses are lightly edited for style.